Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain

My Family & Friends Railcard from the online service, it is about to expire, how do I renew it?

You can renew your Family & Friends Railcard bought online within 30 days of its expiry to a digital or a plastic Railcard.

Click here for the step by step guide on how to renew your Railcard.