Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain

Am I eligible to use a Family & Friends Railcard?

Any adult can buy a Family & Friends Railcard. To use it, at least one of the group travelling must be named on the Railcard and there must also be at least one child travelling on a child rate ticket. The named Railcard holder must travel for the entire journey with any passengers who have been bought discounted tickets.

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